The household of a critically sick lady in Mexico have mentioned they’re residing a “nightmare” as her £200,000 medical payments will not be lined by insurance coverage.
Maxine Howell, from West Bromwich, celebrated her 50th birthday in Cancun however days later she was struck down by pneumonia and bronchiolitis.
Her household mentioned Axa would solely pay 10% in the direction of prices after she didn’t disclose the prescription of an inhaler regardless of by no means utilizing it.
Axa mentioned it was trying into the case.
Mom-of-three Ms Howell has been in an induced coma for a fortnight at CostaMed hospital, in Playa del Carmen, Cancun.
Her household mentioned they have been “devastated” to learn Axa was solely masking 10.25% of medical prices.
Additionally they mentioned Axa really useful the hospital because the one they use.
A crowdfunding web page, arrange by the household, has up to now raised greater than £6,000 from 300 donors.
Daughter Aneke Pye, 32, mentioned the thriller inhaler was the rationale given by Axa for dismissing the complete declare.
She advised the BBC: “It is one huge nightmare. It looks as if whichever approach we flip we hit a brick wall.
“She was prescribed an inhaler in 2015 – however has by no means used it. We do not know why she had it within the first place.”
Ms Pye mentioned they can not entry their mom’s medical recordsdata as they don’t have her consent.
She acquired life-saving medical consideration to “drain fluid from her lungs and was positioned right into a medically-induced coma to assist her restoration” on 29 January.
An Axa spokeswoman mentioned: “We’re conscious of Maxine Howell’s state of affairs and are trying into her case.”
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